New year, new start! We’re delighted to announce that we have won a new contract to provide communications services to the European Space Agency (ESA).
ESA was looking for a single communications service for all its channels, now expanded across five pillars: editorial, video/image distribution, graphics, corporate public affairs and logistics.
To meet this need, we will continue to work with our partners Publicis Sapient, World Wide Group and ATG Europe, in order to guarantee a 360-degree communications service.
Frédéric Le Gall, ESA Technical Officer of the contract, explains: “ESA was looking for a streamlined communications service across five pillars. We wanted a single provider to cover all our channels, providing everything from editorial services to video, graphics and branding support, as well as public affairs and logistics services. Throughout a rigorous tender process, the EJR-Quartz consortium has demonstrated that it has the knowledge and experience to meet our needs.“
With EJR-Quartz as prime contractor, the Communications Service Provision (CSP) contract is organised as follows:
- Editing and Publishing services
- Video/image Production and Distribution services
- Graphics Applications services
- Corporate Public Affairs and Social Media services
- Outreach and Logistics services
In an evolution of the previous CSP contract, EJR-Quartz provides all editorial and publishing services, as well as public relations and strategic communications; World Wide Group is responsible for the video and related distribution services; Publicis Sapient provides graphics services, including branding and merchanding; while ATG Europe provides logistics and organisational support.
Erica Rolfe, EJR-Quartz Managing Director, explains: “We’re delighted that ESA continues to place its trust in us. Our companies have already been working together successfully for the last five years, combining strong storytelling skills with graphical/branding excellence, extensive TV and video competence, and strong public relations and organisational support. The success of this tender is thanks to the strength of our dedicated and experienced CSP service team.“
At the kick-off meeting on 9 January, Erica Rolfe handed over management of the CSP contract to Karin Ranero, EJR-Quartz Operations Manager. Kelsea Brennan-Wessels, Head of the Management Support Unit within ESA’s Communication Department, was introduced as the new ESA Technical Officer, taking over from Frederic Le Gall from 1 March onwards.
The three-year service contract is already off to a flying start, with eight new Earth Observation missions to support this year, the first launch of Ariane 64, the new class of ESA astronauts, the International Paris Air Show in Le Bourget and the first release of Euclid data. We’re proud to continue to support ESA’s communication activities.
